Privacy policy

At TYRES GOGO LTD, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

- Fill out a booking or contact form
- Call, email, or message us
- Subscribe to offers or newsletters
- Interact with our website or social media platforms

The personal information we may collect includes:

- Full Name
- Phone Number
- Email Address
- Vehicle Details
- Location Information
- IP Address (for website analytics)

2. Purpose of Data Collection

We collect and use your personal information for the following purposes:

- To confirm bookings and deliver mobile tyre services
- To respond to enquiries or provide support
- To send booking confirmations and service updates
- To improve our website and customer experience
- To notify you of promotional offers (if subscribed)
- To comply with legal obligations

We will never use your personal information for any unrelated purpose without your explicit consent.

3. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Once data is no longer required, it will be securely deleted or anonymized.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the UK or EU, we process your data under one or more of the following legal bases:

- Your consent
- Performance of a contract (e.g., your service booking)
- Compliance with legal obligations
- Legitimate interests (e.g., service improvement or communication)

5. Data Sharing and Third Parties

We do not sell your personal information.

However, we may share limited data with trusted third-party services we use to operate our business, such as:

- Google Analytics (website usage tracking)
- Payment processors (to process online transactions)
- Communication tools (for confirmation messages and support)

All third parties we work with are GDPR-compliant and contractually bound to protect your data.

6. Cookies

Our website may use cookies to:Understand visitor behaviour and improve performanceRemember your preferences during future visitsSupport analytics and advertisingYou can disable cookies in your browser settings at any time. For more information, please refer to our [Cookie Policy] (if applicable).

7. Your Rights

As a user, you have the right to:

- Access the personal data we hold about you
- Request correction of incorrect or outdated data
- Request deletion of your data (unless we are legally required to retain it)
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Data Security

We use reasonable technical and administrative safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or modification.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage users to regularly review this page. Any changes will take effect once published on our website.

10. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, you may contact us at:

TYRES GOGO LTD

📧 Email: [Hello@tyresgogo.co.uk]
📞 Phone: 0333 577 7377
🌐 Website: [www.tyresgogo.co.uk]
📍 Address:154-160 Barrack Road, Christchurch, Dorset BH23 2BDLast Updated: 14 June 2026